Wai Tu Kai · Support
We're Here to Help
Have a question about an order, delivery, or one of our products? Browse our frequently asked questions or contact us directly.
Contact Us
Send us an Email
sherma@waitukai.com
We'll usually reply within one business day.
Visit Our Store
10 Church Street
Roseau
Dominica
Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 1:00 PM
Choose a service on this page or head to our Booking page. You'll select a category, General Consultation, Caribbean Beauty Salon, or Trinovera Clinical, then pick a time that works for you.
Yes, for General Consultation and Caribbean Beauty Salon services, a deposit is required to confirm your slot. You'll scan a QR code or pay via MoBanking, then enter your reference code when completing your booking.
General Consultation is for an initial assessment and care plan. Caribbean Beauty Salon covers hair and beauty treatments. Trinovera covers advanced clinical, medical, and body treatments like PRP, mesotherapy, and skin procedures.
For General Consultation and Salon bookings, yes, we ask you to upload a relevant photo in advance so we can prepare and plan your visit before you arrive.
Yes. We offer curated packages like the Hair Essentials, Radiant Growth, and Ultimate Beauty Reset that combine multiple treatments into one appointment.
Contact us directly by email at sherma@waitukai.com and we'll help you find a new time.
Yes, Trinovera clinical and medical treatments are performed under professional supervision, and some services require a consultation or prescription eligibility check first.
Monday–Friday, 9:00 AM–5:00 PM, and Saturday 9:00 AM–1:00 PM.